We're Hiring!

Customer Advisor Jobs:

Do you love to travel and to build travel itineraries? 

Have you traveled through the US and internationally and want to use that experience to help others have a perfect vacation?

Would you like to work YOUR hours REMOTELY from home?

We are hiring a Customer Advisor that wants to talk about and plan travel itineraries for our clients. This will be a part-time, virtual position.

You will be asked to communicate with clients and build their concierge-level trips with the assistance of your team.

To do well in this role you need to be enthusiastic, a great communicator, manage your time effectively and be able to turn ideas into actuality. 

Customer Advisor Responsibilities:

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Working with clients to determine their needs and advising them of appropriate destination, modes of transportation, travel dates, costs and accommodations
  • Providing relevant information (guides, local customs, maps, regulations, events, etc) to travelers
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels, including Phone, Text & Email
  • Acknowledging and resolving customer complaints.
  • Knowing our product inside and out so that you can answer questions.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues
  • Ensure customer satisfaction and provide professional customer support.

Customer Advisor Requirements:

  • Love of travel! Personal travel experience will be considered an advantage
  • Sound knowledge of domestic and international travel trends
  • Strong phone contact handling skills and active listening
  • Ability to stay enthused and keep the client engaged
  • Comfortable using computers.
  • Experience working with customer support.
  • ability to adapt/respond to different types of characters
  • Ability to multitask, prioritize, and manage time effectively

 

Please fill out this simple questionnaire…

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